Account Pricing - Optional Extras


Support Level Upgrades

Support Level upgrades
8x5 upgrade to 12x5 £60 per month
12x5 upgrade to 24x5 £100 per month
24x5 upgrade to 24x7 £130 per month

Virtual Mobile Numbers - MSISDN Allocation

Allocated MSISDNs are two-way internationally routable. Charges are monthly. For costs relating to any quantity not listed below, please contact HSL Sales.

Block Quantity Charge per month Additional (each)
1 £29 £22
5 £117 £14
10 £187 £4
50 £347 £1.50
100 £422 £0.50
250 £497 £0.14
500 £532 £0.11
1,000 £587 POA

Virtual Mobile Numbers


Example: Block of three (3) Virtual Mobile Numbers = £29 + 2 x £22 = £73 per month.

Virtual SIM Hosting

Virtual SIM Hosting allows customers to supply a SIM of choice from over 260 supported mobile networks worldwide. Charges are monthly. For costs relating to any quantity not listed below, please contact HSL Sales.

Virtual SIM Hosting Charge (per SIM) - Set-up
Set-up (once only) £50 *

* Discounts are available for multiple SIMs being set-up at the same time. Please contact HSL Sales for further details.


Total Quantity of SIMs (Numbers) Charge per month Additional SIM (each)
1 £29 £22
5 £117 £14
10 £187 £8

Virtual SIM Hosting


Charge per Inbound SMS from 1-1000 per month £0.000
Charge per Inbound SMS from 1001+ per month £0.007

  • Clients will receive up to 1,000 SMS per SIM, per month at no additional cost.
  • Please note that inclusive inbound SMS are per SIM hosted, per month and cannot be transferred to other SIMs nor carried over if not used.
  • All incoming SMS thereafter will be charged at £0.007/SMS.

SIM Hosting

HSL can host a customer supplied SIM card for receiving incoming SMS to the mobile number that belongs to the SIM card. SIM Hosting is charged annually and costs are in addition to the Advanced Services account charges.

Setup (once only) inc. year 1 rental £300 each
Annual Rental (year 2+) £250 each

Alphanumeric Source Addresses

Allows messages to be sent to mobiles using a specific alphanumeric source address as the origin of the message (e.g. "MyCorpSite"). Source addresses are limited to eleven (11) characters from the GSM alphabet.

Setup (one off charge) £150
Annual Rental £50 (from year one)

WAP Push

HSL operates a WAP Push Proxy Gateway (PPG) which can be used to send bookmarks, MMS notifications and notifications for mobiles to retrieve specific content.

Setup (one off charge) Nil
Monthly Subscription £75

Please note:

Above charges are in addition to Advanced Services account charges

AlertBroadcast

The HSL solution provides clients with a two-way alert system between a controller and team members.

Setup (one off charge) Nil
Monthly Subscription £25

Please note:

Above charges are in addition to Advanced Services account charges. An Advanced Services account is required to use the above service.

Direct Inbound SMSC

Setup (one off charge) Nil
Monthly Subscription £175
Mobile Access £0.45 per mobile per year
Message charge per inbound SMS £0.01

Please note:

Mobile Access - MSISDNs from which SMSC will accept message submission (£0.0375 per mobile per month).

Configurations / Consultancy

Configuration / Consultancy
Configuration changes at customer's request £45 per hour
Consultancy £65 per hour

Current SMS message pricing is available online.

All prices are subject to UK VAT where applicable and are correct as of 4th January 2011.

E&OE

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